Salesforce Administrator

Employer: Veeam Software
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 16.08.2017
    Short company description

    About Veeam Software
    Veeam® recognizes the new challenges companies across the globe face in enabling the Always-On Enterprise™, a business that must operate 24.7.365. To address this, Veeam has pioneered a new market of Availability for the Always-On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data, through a fundamentally new kind of solution that delivers high-speed recovery, data loss avoidance, verified recoverability, leveraged data and complete visibility. Veeam Availability Suite™, which includes Veeam Backup & Replication™, leverages virtualization, storage, and cloud technologies that enable the modern data center to help organizations save time, mitigate risks, and dramatically reduce capital and operational costs, while always supporting the current and future business goals of Veeam customers.
    Founded in 2006, Veeam currently has 43,000 ProPartners and more than 216,500 customers worldwide. Veeam's global headquarters are located in Baar, Switzerland, and the company has offices throughout the world. To learn more, visit https://www.veeam.com.

    Requirements

    3+ years of IT work experience and 1+ year of CRM administration experience
    Good writing, presentation, communication and organization skills
    Fluent English
    Salesforce.com experience
    ADM201 certified

    Responsibilities

    Administration:
    Day to day administration of Salesforce CRM
    Developing and maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports and any other customization. Maintain user roles and profiles
    Perform data loading and merging / processing of duplicate records
    Develop and manage reports and dashboards
    Maintain territory management within Salesforce
    Create and maintain workflows, approval processes, and validation rules
    Assist in analyzing current sales processes and suggest improvements
    Identify Salesforce usage problems and craft technical /communication plans to remedy
    Help integrate new functionality from Salesforce releases and upgrades, including plugins
    Continuously improve users Salesforce experience; focusing on speed, efficiency and shortening the sales cycle
    Troubleshoot escalated issues and tickets with Salesforce.com
    User training:
    Train new and existing end users on the Salesforce CRM
    Present and inform on any new Salesforce functionality that lowers the sales cycle and improves efficiency of end users.

    Other info

    We offer:

    Modern, energetic, global working environment in a fast growing company
    Opportunities for personal and professional growth and development
    Relocation package
    Competitive salary, depending on skills and experience
    Competitive result-based bonuses
    Comprehensive benefits package: premium private healthcare & dental services, transportation, gym, parking, on-site massage and special discounts
    Modern office facilities with recreational rooms, large and fully equipped cafeterias, designated smoking spaces, fresh free coffee and fruits