Salesforce Administrator

At Veeam, we’re obsessed. With the challenges we get to tackle. With the brilliant people we get to learn from. With the diverse culture we build every day through our people.

We've evolved into a multi billion-dollar company that's leading the data protection industry, but our culture of openness means everyone is heard and supported.

3+ years of IT work experience and 1+ year of CRM administration experience
Good writing, presentation, communication and organization skills
Fluent English
Salesforce.com experience
ADM201 certified

Administration:
Day to day administration of Salesforce CRM
Developing and maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports and any other customization. Maintain user roles and profiles
Perform data loading and merging / processing of duplicate records
Develop and manage reports and dashboards
Maintain territory management within Salesforce
Create and maintain workflows, approval processes, and validation rules
Assist in analyzing current sales processes and suggest improvements
Identify Salesforce usage problems and craft technical /communication plans to remedy
Help integrate new functionality from Salesforce releases and upgrades, including plugins
Continuously improve user’s Salesforce experience; focusing on speed, efficiency and shortening the sales cycle
Troubleshoot escalated issues and tickets with Salesforce.com
User training:
Train new and existing end users on the Salesforce CRM
Present and inform on any new Salesforce functionality that lowers the sales cycle and improves efficiency of end users.

We offer:

Modern, energetic, global working environment in a fast growing company
Opportunities for personal and professional growth and development
Relocation package
Competitive salary, depending on skills and experience
Competitive result-based bonuses
Comprehensive benefits package: premium private healthcare & dental services, transportation, gym, parking, on-site massage and special discounts
Modern office facilities with recreational rooms, large and fully equipped cafeterias, designated smoking spaces, fresh free coffee and fruits