SAP Consultant with German

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Angajator: Automatic Data Processing (ADP) Romania
Domeniu:
  • IT Software
  • Management - Consultanta
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 26.07.2017
    Remote work: On-site
    Scurta descriere a companiei

    Consistently named one of the ‘Most Admired Companies’ by FORTUNE® Magazine, and recognized by DiversityInc® as one of the ‘Top 50 Companies for Diversity’, ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent.

    Cerinte

    Bachelor's Degree or Equivalent in Education & Experience

    SAP certification or equivalent SAP work experience

    Years of Directly Related Experience: 3 - 5 Years

    Problem Resolution: ability to work systematically and logically to resolve problems, address opportunities and management situation at hand. Identify causes, relationships, implications and solutions.

    Demonstrate knowledge and application of key methodologies employed by Application Support Team.

    Business Consulting Skills - provide via professional manner and presentation with the ability to set, manage and satisfy customer expectations through personal involvement or delegation.

    Excellent verbal and written communicaiton skills.

    Client Focused.

    Ability to Mentor and Guide other associates in area of expertise.


    Technical requirements:

    SAP Payroll/HR application expereince - including Enterprise/Personnel structure, payorll configuration, rules and schemas, International Leave, Postings to Finance, Understanding of Authorisations, Time Management Configuration

    Excellent Understanding of Payroll Processing Methodology

    Understanding of Employee Self Service/Portal

    Responsabilitati

    Job Responsibilities:

    Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution identification, recommendaiton, configuration, unit testing and solution documentation. Lead is escalation

    Prepare functional specifications and change control requests; including design and configuration details. Test and document change control requests. Lead handles most complex.

    Provide consulting services to client base. Provide guidance on design and configuration of complex solutions as well as provide functional/technical expertise. Develop and conduct lifecycle mini-project solutions. Lead handles most complex.

    Deliver effective client communications and ticket management/resolution via CRM. Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client's current offering.

    Communicate effectively with ADP ancillary services. Liaise with Service Delivery Coordinators / Account Management. Attend client facing meetings as required

    Assess Support Pack configuration. Modify subsequent configuration and testing activities arising out of support pack application.

    Identify, manage and test SAP Note application as an Advanced Correction.

    Create and send Customer messages to SAP to request support and corrections

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