HPE Pointnext - Installed Base Sales Specialist
At Hewlett Packard Enterprise, our ideas propel our world faster. We’re an industry-leading technology company. And we’re accelerating everything we do. With the industry’s most comprehensive portfolio, our technology and services help transform our customers around the world to become more efficient, more productive and more secure. They enable our customers to go further. And our employees to develop, learn and advance their careers. Ready to change the world? No one’s doing it faster.
Mission: We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives.
Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.
Strong communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
Intermediate understanding of core company businesses and the revenue cycle.
Strong research and analytical skills.
Demonstrated familiarity with Microsoft Office tools, particularly Excel, Word, and PowerPoint.
Basic project management skills.
Developing ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
Developing ability to establish and maintain good relationships with external customers partners on peer level and one level above.
Contributes to the operational business relationship management of large accounts, may manage the operational business relationship of small, domestic accounts.
Conducts and reviews moderately complex business analysis.
Resolves operational issues, which may require collaboration with cross organizational teams, in support of the customer requirements.
Conducts research, analyzes data, and presents findings for projects of moderate to high complexity.
Performs operational performance reviews with the customer/partner and supports improvement plans. (Reviews typically include topics such as special pricing, inventory levels and procurement plans, delivery performance, claims, and disputes impacting the financial position of the account).
Consults and advises on operational matters of low complexity to internal clients on peer level.
First-level university degree or equivalent experience.
Typically 2-4 years of related experience with experience, preferably in supply chain, customer service, procurement or financial manage
German B2/ C1 level is a must for the role