Spare Parts Customer Care Representative

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Angajator: Huawei Enterprise Romania GSC
  • Customer support - Client service
  • Relatii Publice
  • Vanzari
  • Tip job: full-time
    Nivel job: Student/Absolvent
  • Actualizat la: 17.08.2017
    Scurta descriere a companiei

    Huawei is a leading global information and communications technology (ICT) solutions provider. Driven by a commitment to sound operations, ongoing innovation, and open collaboration, we have established a competitive ICT portfolio of end-to-end solutions in telecom and enterprise networks, devices, and cloud technology and services. Our ICT solutions, products, and services are used in more than 170 countries and regions, serving over one-third of the world's population. With 180,000 employees, Huawei is committed to enabling the future information society, and building a Better Connected World.


    - Customer focused and excellent verbal and communication skills in English;
    - High attention to details;
    - Highly organized with the ability to prioritize own workload;
    - Proficient in Microsoft Office applications Power-Point, Microsoft Excel & Word, Outlook database management tools, Internet navigation;
    - Good customer skills.

    You have an advantage if you have:
    - Work experience: logistics or warehouse management;
    - If you have knowledge of other foreign languages would be a plus.


    - Parts ordering: Order new spare parts from headquarters or supplier to Turkey;
    - Parts allocation: Allocate parts to the appropriate warehouse to fulfill customer SLA;
    - Installation data base management: Assistance on management of the customer installation base report to make sure the stock is set properly;
    - Order management: Monitor and manage local warehouse partners to finish our orders base on requirement;
    - Parts return: Return the parts from Turkey to designated destination;
    - Trouble solving: Analyze the business issues and solve them by case

    Alte informatii

    We can offer you:
    - Motivational salary package;
    - Good learning environment;
    - Great amount of team work and trainings;
    - Opportunity to contribute to the knowledge base and be part of our growing team;
    - Young and motivated team that wants to grow constantly;
    - Be able to grow with company thats in a Fortune Global 500 company.