Spare Parts Customer Care Representative
Acest job nu mai este activ!Vezi toate job-urile Huawei (G)TAC Romania active.Vezi toate job-urile Spare Parts Customer Care Representative active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.roVezi toate job-urile in Relatii Publice active pe Hipo.roVezi toate job-urile in Vanzari active pe Hipo.ro |
Angajator: | Huawei (G)TAC Romania |
Domeniu: |
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Tip job: | full-time |
Nivel job: | Student/Absolvent |
Orase: |
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Actualizat la: | 17.08.2017 |
Remote work: | On-site |
Huawei (G)TAC Romania focuses its goals on satisfying customer needs, reducing costs and ensuring smooth business operation. Our teams offer 24/7 multi-channel access, multi-language support in 6 different languages (English, French, Spanish, Italian, Polish, German) and IT platforms used by our engineers to solve our customers’ problems.
In Romania we have 3 offices located in Bucharest and Timisoara, where we have over 200 employees.
- Customer focused and excellent verbal and communication skills in English;
- High attention to details;
- Highly organized with the ability to prioritize own workload;
- Proficient in Microsoft Office applications — Power-Point, Microsoft Excel & Word, Outlook — database management tools, Internet navigation;
- Good customer skills.
You have an advantage if you have:
- Work experience: logistics or warehouse management;
- If you have knowledge of other foreign languages would be a plus.
- Parts ordering: Order new spare parts from headquarters or supplier to Turkey;
- Parts allocation: Allocate parts to the appropriate warehouse to fulfill customer SLA;
- Installation data base management: Assistance on management of the customer installation base report to make sure the stock is set properly;
- Order management: Monitor and manage local warehouse partners to finish our orders base on requirement;
- Parts return: Return the parts from Turkey to designated destination;
- Trouble solving: Analyze the business issues and solve them by case
We can offer you:
- Motivational salary package;
- Good learning environment;
- Great amount of team work and trainings;
- Opportunity to contribute to the knowledge base and be part of our growing team;
- Young and motivated team that wants to grow constantly;
- Be able to grow with company that’s in a Fortune Global 500 company.
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