CUSTOMER QUALITY DATA ANALYST with GERMAN

About Delphi Technologies

Delphi Technologies is a technology company whose people focus on solving emissions and fuel economy challenges for the world’s leading automotive original equipment manufacturers and provides leading aftermarket service solutions. Headquartered in London, U.K, Delphi Technologies operates technical centers, manufacturing sites and customer support services in 24 countries. Visit delphi.com.

Delphi Diesel Systems Romania is part of ICE Components & Systems and provides high-precision injection components, mainly pumps and injectors for Common Rail systems. Iasi plant has over 2,000 employees and represents a greenfield investment of over 300 million euros.

- Experience in automotive field — advantage;
- Good knowledge of Mathematics and Statistics;
- Good analytical skills, details oriented;
- Careful management of priorities;
- PC skills - advanced (Office tools, especially Excel);
- English level - advanced.

- Support the Customer Quality team with data analysis:
- Collects data and identifies gaps;
- Analyzes data and produces quality indicators;
- Ensures management and traceability of data and associated results;
- Contributes to the overall Quality improvement process:
- Based on standard indicators, defines most appropriate analysis to answer specific questions and requests;
- Analyzes data using every relevant available information (Geography, Symptoms, Repair date, Application);
- Synthesizes results and presents conclusions;
- Ensures coherence and accuracy of results;
- DPRTS (Delphi Problem Resolution and Tracking System) Database administration:
- Supports users with bug fixes;
- Manages access rights and drop lists maintenance;
- Ensures quality of information through regular audits and users coaching when needed;