Customer Order Desk 1 year contract (Tires)

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Angajator: Continental
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Timisoara
  • Actualizat la: 13.10.2017
    Scurta descriere a companiei



    With sales of €39.2 billion in 2015, Continental is among the leading automotive suppliers worldwide and currently employs more than 215,000 employees in 55 countries. The Tire Division currently has 24 production and development locations worldwide. While the Continental premium tire brand is clearly focused on leading safety performance, the broad brand portfolio and product range offer solutions for most of the market segments. Continuous investments in R&D make a major contribution to cost-effective and ecologically efficient mobility.


    * Responsible for creating and checking orders launched by the customers/employees;
    * Keeps permanent contact via phone or e­mail with the customers and fulfills all customer requests;
    * Checks and finds solutions for all the issues that my appear in the direct sales process;
    * Monitors shipments and prepares the invoices;
    * Complaint handling (missing items/changed items);
    * Issues documents necessary for each business case (order confirmation, del. note, shipment list, invoice, etc.);
    * Issues documents/reports on special request


    * Bachelor degree preferably Economics or Business Administration
    * Minimum 3 years of relevant experience
    * Organized and structured
    * Customer satisfaction focus
    * Very good communication skills
    * Advanced English language skills
    * Advanced in Microsoft Office
    * Knowledge of SAP is a plus


    * Personal development programs & trainings
    * Complete package of medical services
    * Meal Vouchers & canteen in the location with discounts
    * International work environment

    Ready to drive with Continental? Take the first step and fill in the online application.