Customer Order Desk 1 year contract (Tires)

Angajator: Continental
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Timisoara
  • Actualizat la: 22.08.2017
    Scurta descriere a companiei

    Concernul Continental AG este unul dintre furnizorii de top ai industriei auto din lume. În calitate de furnizor de sisteme de frânare, sisteme și componente pentru trenuri de rulare și sasiuri, instrumente, soluții de informare și divertisment, electronică auto, pneuri și produse tehnice din elastomeri, Continental contribuie în mod constant la un plus de siguranță în trafic și la protecția climei la nivel global. De asemenea, Continental este un partener în comunicarea auto interconectată.

    Cerinte

    Responsabilitati

    With sales of €39.2 billion in 2015, Continental is among the leading automotive suppliers worldwide and currently employs more than 215,000 employees in 55 countries. The Tire Division currently has 24 production and development locations worldwide. While the Continental premium tire brand is clearly focused on leading safety performance, the broad brand portfolio and product range offer solutions for most of the market segments. Continuous investments in R&D make a major contribution to cost-effective and ecologically efficient mobility.


    Responsibilities



    * Responsible for creating and checking orders launched by the customers/employees;
    * Keeps permanent contact via phone or e­mail with the customers and fulfills all customer requests;
    * Checks and finds solutions for all the issues that my appear in the direct sales process;
    * Monitors shipments and prepares the invoices;
    * Complaint handling (missing items/changed items);
    * Issues documents necessary for each business case (order confirmation, del. note, shipment list, invoice, etc.);
    * Issues documents/reports on special request


    Requirements



    * Bachelor degree preferably Economics or Business Administration
    * Minimum 3 years of relevant experience
    * Organized and structured
    * Customer satisfaction focus
    * Very good communication skills
    * Advanced English language skills
    * Advanced in Microsoft Office
    * Knowledge of SAP is a plus


    Benefits



    * Personal development programs & trainings
    * Complete package of medical services
    * Meal Vouchers & canteen in the location with discounts
    * International work environment

    Ready to drive with Continental? Take the first step and fill in the online application.