Network Support and Operations Specialist

  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 25.07.2017
    Short company description

    We work with the world’s most daring organizations to develop revolutionary new products and services that leverage next-gen technologies.


    - Knowledge and experience with networking technologies such as Ethernet, TCP/IP, Spanning Tree, EIGRP, OSPF, DHCP, DNS, SNMP, QoS, Fibre Channel, BGP is required
    - Demonstrated experience installing, configuring, maintaining, monitoring, and troubleshooting an enterprise-class network infrastructure
    - Understands, manages, and troubleshoots IT security architectures involving fire-wall/VPN, Intrusion detection/ prevention, authorization/authentication, network traffic management, network access control, and threat identification and mitigation systems.
    - Understanding of enterprise class networking technologies from vendors such as Cisco/Juniper/Brocade/Checkpoint
    - Basic understanding of Virtualization (VMware) and Linux
    - Ability to evaluate Network and Network Components Performance
    - Understanding of Monitoring and Management Tools
    - Ability to structure, draft and review technical documentation
    - Ability to work under pressure and remain decisive.
    - Should be able to mentor junior member of the team
    - Should act as a role model
    - Willingness to learn new things
    - Extremely flexible if workflow is changing
    - Fluent English (spoken and written)
    - Communicative competence (pro-active)
    - Team player
    - A very positive attitude towards life
    - Highly motivated


    - Work with the Solution Architect, Application workload teams, Cloud Platform teams, Project Managers and Communications Service Providers to Implement, Configure and Test Network Solution Designs
    - Install, configure and support network components (i.e Brocade Vyatta Firewall, SDN in Softlayer), LANs, WANS, network segments
    - Perform network incident resolution
    - Perform network problem resolution and root cause analysis
    - Analyzes problems and suggests infrastructure solutions involving network technology, methodology, process, tools and solution components
    - Perform infrastructure changes: Adds, Deletes, Changes to client connectivity, network capacity (i.e. bandwidth upgrades), inter-geo connectivity
    - Evaluate and modify system's performance
    - Proactively determine improvement points for network in scope
    - Document the network solution; create and maintain “as-built drawings”
    - Maintain integrity of the network and security
    - Assist on perform annual Security re-certifications
    - Assign routing protocols and routing table configuration
    - Assign configuration of authentication and authorization of directory services
    - Maintain network servers such as VPN gateways, intrusion detection systems, etc.
    - Works effectively with other team members to understand project needs in order to implement network infrastructure solutions to meet those needs
    - Works with team members, including customer, subcontractor personnel and other personnel to achieve the team's technical and schedule goals