Business Analyst - Customer Success (Contractor Role)

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Employer: Oracle
Domain:
  • Others
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 12.08.2017
    Remote work: On-site
    Short company description

    Oracle, a global provider of enterprise cloud computing, empowers businesses of all sizes on their digital transformation journey. With 430,000 customers in 175 countries, Oracle provides leading-edge capabilities in Software as a Service, Platform as a Service, Infrastructure as a Service, and Data as a Service.
    Our mission is to transform our world for the better through innovative technologies.

    Requirements

    Requirements
    Education and Experience Required:

    - Business Analyst (BA) or Bachelor of Science (BS) degree
    - Familiarity with Microsoft Excel

    Knowledge and Skills Required:

    - Communication skills (written and verbal)
    - Prioritization and time management skills

    PROFESSIONAL background / EXPERIENCE:

    Minimum 1 year of experience with data analytical background
    Figures/Numbers acumen and excellent analytical data skills with the ability to give, receive, analyze information and interpret complex data to proposal/recommendation
    Demonstrates proficiency in data compilation, manipulation and analysis, addressing gaps/discrepancies and attend to team leads' or management questions/needs for the reporting

    TECHNICAL skills:

    Must be proficient in MS Office suite (especially Excel)—medium user level
    - Ability to work with macros, pivot tables, manipulate data, and format data
    - Ability to operate and move data between production systems and across multiple platforms and to build user-friendly "front end" data summary to support the backed data store.
    - Ability to create comprehensive documentation (for the macros and the reports creation and usage)

    SOFT skills:

    Results driven, self-motivated individual with focus on goal achievement
    Problem Solving
    - Identifies and resolves problems in a timely manner; Able to gather and analyze information skillfully; able to work on alternative solutions; Works well in group problem solving situations
    Adaptability
    - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation;
    Initiative
    - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed.
    Dependability
    - Follows instructions, responds to management/leads direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
    Communication Skills
    - Verbal / Nonverbal — Convey easily and quickly any message; speaks clearly and persuasively in positive or negative situations; responds well to questions
    - Written - Writes clearly and informatively; Presents numerical data effectively
    - Presentation - Presents clearly and informatively, easily maintaining audience attention and responding to audience needs; Able to facilitate discussion, progress effectively, and manage audience as needed.

    Responsibilities

    - Generates, sets up and delivers ad hoc/ schedule reports as required
    - Confers with persons originating, handling, processing or receiving reports to identify problems/discrepancies/variances and to gather suggestions for improvements or necessary coaching or guidance to the reporting specialists
    - Good understanding of cross referencing of data and relationships from multiple sources
    - Recommends establishment of new or modified reporting methods and procedures to improve report content and completeness of information

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