Customer Support Engineer (with German)
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About Delphi Technologies
Delphi Technologies is a technology company whose people focus on solving emissions and fuel economy challenges for the worldâ€™s leading automotive original equipment manufacturers and provides leading aftermarket service solutions. Headquartered in London, U.K, Delphi Technologies operates technical centers, manufacturing sites and customer support services in 24 countries. Visit delphi.com.
Delphi Diesel Systems Romania is part of ICE Components & Systems and provides high-precision injection components, mainly pumps and injectors for Common Rail systems. Iasi plant has over 2,000 employees and represents a greenfield investment of over 300 million euros.
- Technical degree— mandatory;
- Minim 5 year experience in Customer Quality;
- Relevant experience in automotive field — advantage;
- Good technical skills. Be able to understand and explain technical subjects internally or to customer;
- Very good team work and interpersonal skills;
- Proficient English and German Languages .
- Tracking and reporting customer issues for relevant customers;
- Supports the internal Delphi Problem Solving process by assuring alignment with customer requirements;
- Manage Customer Communication for quality issues via local customer satisfaction engineer;
- Ensure customer satisfaction metrics tracking for his customer;
- Approve customer incident and technical factor.