Order management Specialist- French
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.Requirements
Advanced English and French
A strong interest in building a career in Customer Service
Advanced Microsoft Office skills
Good communication and team spirit
Previous Customer Service experience (around 1 year)
Process customer orders in a timely manner, keeping within defined timescales. Check customer orders for accuracy in terms of order content and price. Ensure relevant approvals are received prior to processing an order.
Record purchasing order acknowledgement in SAP.
Record drop ship delivery note in SAP
Provide regular reports such as order bookings, backorder review, follow-up of orders and check stock of products
Daily support to the in-country customer service teams. (E-mail / SAP/ phone)
Liaise with logistic department to ensure goods are picked up and despatched on time.
Work with all suppliers on providing accurate and on time delivery schedules for all orders. Provide the customer with regular updates as required (e-mail).
We are offering:
Competitive salary and an attractive benefits package
Extensive training programs
Career growth opportunities
Experienced leaders to support your professional development
Dynamic and international work environment