Order management Specialist- French

Employer: Honeywell
Domain:
  • Acquisitions - Logistics - Supplies
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 21.08.2017
    Short company description

    Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

    Requirements

    Advanced English and French
    A strong interest in building a career in Customer Service
    Advanced Microsoft Office skills
    Good communication and team spirit
    Previous Customer Service experience (around 1 year)

    Responsibilities

    Process customer orders in a timely manner, keeping within defined timescales. Check customer orders for accuracy in terms of order content and price. Ensure relevant approvals are received prior to processing an order.
    Record purchasing order acknowledgement in SAP.
    Record drop ship delivery note in SAP
    Provide regular reports such as order bookings, backorder review, follow-up of orders and check stock of products
    Daily support to the in-country customer service teams. (E-mail / SAP/ phone)
    Liaise with logistic department to ensure goods are picked up and despatched on time.
    Work with all suppliers on providing accurate and on time delivery schedules for all orders. Provide the customer with regular updates as required (e-mail).

    Other info

    We are offering:
    Competitive salary and an attractive benefits package
    Extensive training programs
    Career growth opportunities
    Experienced leaders to support your professional development
    Dynamic and international work environment