Training Analyst

Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.
We serve over 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably.
At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society.

Ideally 2 years + experience of working in a process improvement role;
Prior experience in a Bank or IT Software services background preferred;
Prior experience working in a global Services Organisation would be advantageous;
Prior experience with administration support function (internal and/or external stakeholders);

The Training Analyst will create, maintain and drive robust processes for the Temenos University business;
Work with multiple stakeholders and departments in implementing changes to Temenos University processes and/or best practice;
Support Training needs as part of our Training Go To Market initiatives;
Monitor Key Project Indicators against plans and drive corrective actions;
Escalate unresolved issues within Temenos to a point where they are satisfactorily resolved;
Provide Project Governance on Partner driven training including ensuring that all billing is done and agreements are in place;
Will drive the set up; advertisement within the Temenos Learning Community(TLC) and work with the Resource Analyst to ensure staffing for all public courses offered through Temenos University;
Will perform TLC Administration as required;
Will be required to be part of project team for all future Temenos University Product initiatives;
Perform all administration tasks as required to ensure all TLC members are assigned the correct certification status;
Work with marketing to ensure the Training Catalog is up to date and manage any changes as required;
Will work with the Temenos University Team to ensure all post training activities are completed and reported on such as feedback forms; test results upload to the TLC ;

What are your benefits?

The opportunity to develop a career within a stable multinational environment;
Motivating salary;
Meal tickets;
Medical insurance;
Massage sessions;
Relaxation room (pool table/ ping pong, board games);
25 days Annual Vacation;
Dynamic, young and enthusiastic team.