Analist suport clienti in cadrul Coca-Cola HBC

...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
also good-looking!...

This is in a nutshell the Lugera team in Romania.

A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
“WE CAN DO IT!”

And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!

Everyone who applies for a Lugera job is officially a citizen of our republic!

Studii medii / universitare;
Cunostinte bune de limba romana si usurinta in exprimare;
Abilitati foarte bune de comunicare (vorbit, scris);
Atitudine pozitiva, orientare catre client, seriozitate;
Capacitatea de a asculta activ si de a gestiona situatii dificile;
Bune abilitati de planificare si organizare;
Dorinta de a asimila cat mai multe cunostinte.

Informeaza clientii cu privire la serviciile si produsele companiei;
Stabileste si dezvolta o relatie profesionala cu clientii organizatiei;
Acorda asistenta tehnica si comerciala clientilor si potentialilor clienti;
Preia reclamatiile de la clienti si verifica autenticitatea acestora;
Urmareste atragerea permanenta de noi clienti;
Realizeaza rapoarte privind activitatea proprie si atingerea obiectivelor.

Pachetul de beneficii include:
- salariu si bonus lunar
- tichete de masa;
- prime de sarbatori (Paste si Craciun);
- traininguri periodice;
- transport asigurat de la statia de metrou Pipera.