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Citrix Specialist
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Employer: | confidential |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 24.12.2017 |
Remote work: | On-site |
o Language skills: English advanced
o Experience with Citrix tools (e.g. XenApp, XenDesktop, Provisioning Service), Windows Operating Systems (especially Windows Server)
o Basic knowledge of VmWare vsphere Hypervisor
o Quick learner
o Ability to comprehend and respond to process changes, exhibit adherence and make judgmental decisions
o Ability to communicate effectively with audiences of varying technical aptitudes
o Ability to structure, draft and review technical documentation
o Ability to work under pressure and remain decisive.
o Should be able to mentor junior member of the team.
o Should act as a role model
o Ability to conceptualize problems
o Willingness to learn new things and technologies
o Flexible if workflow is changing
o Fluent English (spoken and written)
o Communicative competence (pro-active)
o Team player
o A very positive attitude towards life
o Highly motivated
Nice to have
o ITIL Certified
o Training skills in order to mentor junior team members
o Ability to conceptualize problems
o Ability to work under pressure and remain decisive
o Proficient in at least 1 programming/scripting language ( powershell )
o Experience with backup tools such as Tivoli TSM
o Experience with system monitoring tools and analyzing results
o Bachelor degree, with a technical major such as Engineering or Computer Science
o Experienced in configuration of deployment pipelines and comfortable with version control systems (Git, GitHub)
Tasks and Activities
- Responsible for uptime, performance, reliability, scalability, security and high availability of infrastructure machines
- Troubleshoot performance issues, configuration and apply fixes
- Create scripts in order to automate certain tasks
- Perform tasks necessary to fulfill service level agreements with end users regarding Citrix-served application availability based on Technical Manual or KB documentation.
- Perform and test system configuration backups and restores to ensure system recovery from outages or errors
- Review and deploy new Citrix patches and software updates according to best practices
- Anticipate, mitigate, identify, troubleshoot, and resolve software problems on Citrix servers and client access software
- Application provisioning
- User provisioning
- System patching and maintenance
- Daily system health checks
- Environment maintenance
- Changes in Client Environment
- Reporting and Documenting
- Participate in regular internal and external (Customer) status meetings
- Recommend process and tool improvements
- Interface with other systems, networks, and operating system environments
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