Customer support with Russian and English
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Angajator: | Professional |
Domeniu: |
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Tip job: | full-time |
Nivel job: | Student/Absolvent |
Orase: |
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Actualizat la: | 02.08.2017 |
Remote work: | On-site |
Professional represents for over 25 years, the most performing Romanian approach of complete human resources services on the market.
We define our approach and evolution through key-words like professionalism, dedication, promptitude, flexibility and ethics. We take pride of a reputation that obliges and challenges us to discover and develop new methods, designed to respond to our clients need.
Spoken languages: fluent Russian and English;
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit;
Availability to work in day shifts.
-1st level IT support;
-Classic Hardware (PC, monitors, printers);
-Specific Hardware (cash tills, card printers);
-Office tools and apps (OS W7, Open office, Gmail);
-Networking (Lan, Wan);
-Local applications;
-Identifying, handling and solving the requests;
-Identifying and escalation of Massive Incidents;
-Backlog follow-up;
- Demonstrate excellent customer service at all times.
Details:
Schedule: Monday to Friday + 2 week-ends /month, shifts - No nights
Support languages: English, Romanian, Russian
What we offer:
Central building offices , top facilities and equipment;
Competitive salary, performance bonus, meal tickets and gift vouchers;
Training opportunities;
Medlife medical package;
Extra vacation days;
Massage at the office day;
Fruits on the house;
Relocation package.
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