Customer support with Russian and English

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Angajator: Professional
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • Timisoara
  • Actualizat la: 02.08.2017
    Remote work: On-site
    Scurta descriere a companiei

    Professional represents for over 25 years, the most performing Romanian approach of complete human resources services on the market.

    We define our approach and evolution through key-words like professionalism, dedication, promptitude, flexibility and ethics. We take pride of a reputation that obliges and challenges us to discover and develop new methods, designed to respond to our clients need.

    Cerinte

    Spoken languages: fluent Russian and English;
    Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit;
    Availability to work in day shifts.

    Responsabilitati

    -1st level IT support;
    -Classic Hardware (PC, monitors, printers);
    -Specific Hardware (cash tills, card printers);
    -Office tools and apps (OS W7, Open office, Gmail);
    -Networking (Lan, Wan);
    -Local applications;
    -Identifying, handling and solving the requests;
    -Identifying and escalation of Massive Incidents;
    -Backlog follow-up;
    - Demonstrate excellent customer service at all times.

    Alte informatii

    Details:
    Schedule: Monday to Friday + 2 week-ends /month, shifts - No nights
    Support languages: English, Romanian, Russian


    What we offer:

    Central building offices , top facilities and equipment;
    Competitive salary, performance bonus, meal tickets and gift vouchers;
    Training opportunities;
    Medlife medical package;
    Extra vacation days;
    Massage at the office day;
    Fruits on the house;
    Relocation package.

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