Customer Support Representative with Russian

...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
also good-looking!...

This is in a nutshell the Lugera team in Romania.

A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
“WE CAN DO IT!”

And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!

Everyone who applies for a Lugera job is officially a citizen of our republic!

Studii medii absolvite;
Competente de operare PC – Windows si pachetul Microsoft Office;
Cunoasterea limbii ruse la un nivel avansat;
Cunoasterea limbii engleze la un nivel mediu;
Abilitati de comunicare eficienta;

Preia solicitarile legate de procesul de plata venite din partea clientilor prin intermediul telefonului sau al e-mailului;
Furnizeaza solutii pentru problemele clientilor in vederea satisfacerii cerintelor acestora;
Actualizeaza baza de date interna cu informatii privitoare la rezolvarea problemelor;
Identifica ariile care necesita imbunatatire in cadrul departamentului customer service si se implica in gasirea solutiilor.