Germany & Austria — Distribution Account Operations Manager (#3009888)

At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders, and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences and perspective they bring. That’s how we work at HP. And this is how ideas and people grow.

HP is a proven leader in personal systems and printing, delivering innovations that empower people to create, interact, and inspire like never before. We leverage our strong financial position to extend our leadership in traditional markets and invest in exciting new technologies.
HP has an impressive portfolio and strong innovation pipeline across areas such as:
• blended reality technology - our unique Sprout by HP will change the way people do things
• 3D printing
• multi-function printing
• Ink in the office
• tablets, phablets, notebooks
• mobile workstations

We’re looking for visionaries who are ready to make an impact on the way the world works. At HP, the future’s yours to create!

As a Distribution Account Operations Manager you will be the focal point for HP’s operational performance with key Distribution Partners in the Germany and Austria. You will be building a strategic relationship with our distribution partners, understanding their business models, identifying challenges in operational process and finding solutions.

What will your day consist of?

- Act as the end-to-end accountable for operational performance with the assigned -partner
- Support the assigned sales resources on the partner account with operational expertise and process knowledge
- Drive change management processes with the assigned partner
- Lead multiple complex operational improvement projects
- Drive regular reviews of HP's operational performance with relevant stakeholders
- Support and drive business analyses and reporting as required
- Provide expert direction and guidance to process improvements and establishment of policies.
- Solves complex business issues and make appropriate recommendations by applying advanced subject matter expertise.
- Provides leadership and training on specific processes

Who are we looking for?

A strong collaborator with mastery of German and English (written and spoken):

- excellent partner facing skills with strong focus on trust and credibility to influence action
- ability to build relationship across teams and cultures
- a unique voice and a talent to challenge status quo processes

An independent result-oriented professional with

- Solid business acumen and understanding of dynamics in the channel space
- Analytical and data driven mindset
- Ability to lead virtual, often times remote teams.
- Proven problem-solving skills
- Prior experience in a customer or partner facing role a plus, but not mandatory

An excellent Operations analyst with

- Advanced understanding of operational processes, preferably in the channel RTM
- Expert knowledge and skills with business applications (e.g., Excel, Powerpoint)
- Typically 2-4 years of experience, preferably in operational roles

How will we help your personal and professional development?

- We don’t label you or your performance, we look to help you grow your unique potential
- Trainings, workshops and access to more than 10,000 wisdom nuggets via our learning platform and programs on all key professional and leadership skills you can imagine
- New disruptive technology introductions sessions

We love our work environment. We think you will too:

- It’s a friendly atmosphere with supportive leaders to bring your creativity to max
- Work-life balance support including flex-time arrangements and work from home opportunities
- Corporate Social Responsibility initiatives to help you make an impact to communities at large

Your additional benefits package:

- Medical services subscription
- 24 paid holidays
- Lunch tickets
- Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs, Kindergarten)
- Wellness program, Multisport card and free coffee, tea and fruits
- Vendors discount program (Restaurants, cinema, clothing, and other)