Sales Support Consultant with German

Angajator: BearingPoint
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Sibiu
  • Actualizat la: 16.08.2017
    Scurta descriere a companiei

    We offer management and consulting services to achieve sustainable profitable growth of companies by improving their logistic, commercial, and financial processes.

    BearingPoint consultants understand that the world of business changes constantly and that the resulting complexities demand intelligent and adaptive solutions. We customize solutions for our clients, covering various industries for helping them to deliver operational excellence by maximizing efficiency and reducing cost.

    Our clients, whether in commercial or financial industries or in government, experience real results when they work with us. We combine industry, operational and technology skills with relevant proprietary and other assets in order to tailor solutions for each client’s individual challenges. This adaptive approach is at the heart of our culture and has led to long-standing relationships with many of the world’s leading companies and organisations.

    Our global consulting network of 9200 people serves clients in more than 70 countries and engages with them for measurable results and long-lasting success.
    BearingPoint employs over 3.500 highly skilled consultants in Europe. Their entrepreneurial, adaptive approach is the key to our success.

    In Romania, we are present since 2007 and we have more than 500 skilled consultants in our teams operating from Bucharest, Sibiu and Timisoara, whose expertise brought value to more than 160 international projects in the past 10 years.

    Cerinte

    Excellent (equal native) German skills & fluency in English
    Previous phone acquisition experience in the consulting branch
    Good customer care skills
    Excellent communication skills: strong phone presence
    Ability to take initiative and autonomously handle tasks
    Ability to learn about products and services and describe/explain them to prospects
    Cool-tempered and able to handle rejection
    Ability to work independently and as a team
    Accuracy and attention to detail
    Very good organizational skills
    Proactivity
    Very good knowledge of the Microsoft Office package

    Responsabilitati

    Customer Cold Calls acquisition based on current topics, marketing actions and events
    Contact, Opportunity and Activity Management in CRM at Account or Segment level
    Marketing Campaign support
    Project manage preparation, implementation, follow-up
    Pre- and post-event activities with CRM tracking
    Call prospects or existing clients based on marketing campaign actions
    Prospect/client calls preparation: prepare the schedule, manage the client database, prepare introductory information, schedule the calls
    Call follow-up
    Research to acquire client information (use the social business-related platforms - Linked-In, Xing, etc.)
    Understand customer needs and requirements
    Redirect possible questions about our solutions or the company towards the right contact
    Keep records of calls and sales and note useful information
    Maintain accurate information in our tracking tools
    Research (internal/external sources)
    Dedicated CRM reporting