Sales Support Consultant with German

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Angajator: BearingPoint
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Sibiu
  • Actualizat la: 23.08.2017
    Scurta descriere a companiei

    BearingPoint is an independent management and technology consultancy with European roots and a global reach.

    The company operates in three units: Consulting, Solutions, and Ventures. Consulting covers the advisory business; Solutions provides the tools for successful digital transformation, regulatory technology, and advanced analytics; Ventures drives the financing and development of start-ups.

    BearingPoint’s clients include many of the world’s leading companies and organizations. The firm has a global consulting network with more than 10,000 people and supports clients in over 75 countries, engaging with them to achieve measurable and sustainable success.

    In Romania, we are present since 2007, currently employing over 500 people in our three offices in Bucharest, Sibiu, Timisoara, and Iasi.

    Cerinte

    Excellent (equal native) German skills & fluency in English
    Previous phone acquisition experience in the consulting branch
    Good customer care skills
    Excellent communication skills: strong phone presence
    Ability to take initiative and autonomously handle tasks
    Ability to learn about products and services and describe/explain them to prospects
    Cool-tempered and able to handle rejection
    Ability to work independently and as a team
    Accuracy and attention to detail
    Very good organizational skills
    Proactivity
    Very good knowledge of the Microsoft Office package

    Responsabilitati

    Customer Cold Calls acquisition based on current topics, marketing actions and events
    Contact, Opportunity and Activity Management in CRM at Account or Segment level
    Marketing Campaign support
    Project manage preparation, implementation, follow-up
    Pre- and post-event activities with CRM tracking
    Call prospects or existing clients based on marketing campaign actions
    Prospect/client calls preparation: prepare the schedule, manage the client database, prepare introductory information, schedule the calls
    Call follow-up
    Research to acquire client information (use the social business-related platforms - Linked-In, Xing, etc.)
    Understand customer needs and requirements
    Redirect possible questions about our solutions or the company towards the right contact
    Keep records of calls and sales and note useful information
    Maintain accurate information in our tracking tools
    Research (internal/external sources)
    Dedicated CRM reporting