Sales Support Consultant with German

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Angajator: BearingPoint
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Sibiu
  • Actualizat la: 23.08.2017
    Remote work: On-site
    Scurta descriere a companiei

    BearingPoint Romania has been present in the management and technology consultancy services since 2007. We have a team of more than 900 employees in Bucharest, Brasov, Cluj-Napoca, Iasi, Sibiu, and Timisoara. We were ranked the #1 Employer in the Consulting industry and one of the best 15 Romanian employers to work for in 2024 by undelucram.ro.
    We look for passionate and talented people interested in a rewarding career in business or technology – graduates from technical or business universities, young professionals who want to boost their career start, and senior professionals with deep industry experience or technical knowledge.
    BearingPoint Products is all about innovative IP-driven software and digital solutions developed to solve unique business challenges for our international clients. Created by experts – who love technology and who master their craft. Every product team contributes to the success of our Products unit from end to end. We cover all areas of software development, from product management, UI/UX, engineering, testing, and maintenance.
    Innovation is the key to us, that is why we work with technologies such as Angular, Node.js, C#, SAP UI5, SAP BTP, and Azure.
    Together we are more than business. Join us!

    Cerinte

    Excellent (equal native) German skills & fluency in English
    Previous phone acquisition experience in the consulting branch
    Good customer care skills
    Excellent communication skills: strong phone presence
    Ability to take initiative and autonomously handle tasks
    Ability to learn about products and services and describe/explain them to prospects
    Cool-tempered and able to handle rejection
    Ability to work independently and as a team
    Accuracy and attention to detail
    Very good organizational skills
    Proactivity
    Very good knowledge of the Microsoft Office package

    Responsabilitati

    Customer Cold Calls acquisition based on current topics, marketing actions and events
    Contact, Opportunity and Activity Management in CRM at Account or Segment level
    Marketing Campaign support
    Project manage preparation, implementation, follow-up
    Pre- and post-event activities with CRM tracking
    Call prospects or existing clients based on marketing campaign actions
    Prospect/client calls preparation: prepare the schedule, manage the client database, prepare introductory information, schedule the calls
    Call follow-up
    Research to acquire client information (use the social business-related platforms - Linked-In, Xing, etc.)
    Understand customer needs and requirements
    Redirect possible questions about our solutions or the company towards the right contact
    Keep records of calls and sales and note useful information
    Maintain accurate information in our tracking tools
    Research (internal/external sources)
    Dedicated CRM reporting

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