Sales Research Specialist

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Employer: The KPI Institute
  • Customer Support - Client Service
  • Sales
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Cluj Napoca
  • Sibiu
  • Updated at: 23.08.2017
    Short company description

    The KPI Institute is a research institute specialized in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance and from customer service to innovation performance. Insights are disseminated through a variety of publications, subscriptions services and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered globally through training and advisory services.

    The KPI Institute is considered today the global authority on Key Performance Indicators (KPIs) research and education. It developed the first KPI Management Framework and operates, the result of the research program dedicated to documenting and cataloguing how KPIs are used in practice, an online portal containing the largest collection of documented KPI examples.

    Some business facts about The KPI Institute:

    • 12+ years spent on researching KPI best practice;
    • 250+ research reports published to date;
    • 6 continents on which we deliver trainings;
    • 13 global partner organizations;
    • 35 countries where we delivered educational programs.

    Some friendly facts about The KPI Institute:

    • Flexible working hours;
    • Young and enthusiastic working environment;
    • A work environment that rewards innovative ideas;
    • Fixed monthly rate and performance bonuses.


    - Hold a university degree preferably in Business Administration/ Communication/ Marketing/ International Affairs, or other similar disciplines;
    - Have excellent interpersonal skills;
    - Excel in written and verbal English;
    - Have experience in using social networking platforms, such as LinkedIn, Twitter, Facebook;
    - Have more than one year of sales experience;
    - Possess skills in presenting and communicating, researching, writing and reporting;
    - Set priorities wisely, multitask, and dynamically solve complex problems;
    - Be energetic, entrepreneurial, hardworking and persistent;
    - Be able to work independently with minimum supervision, but also as part of a project team;
    - Have experience in working with CRM software would be a plus.


    - Conduct discussions on LinkedIn Groups and other professional web-based communities on performance audit related topics, promoting GPAU products and services;
    - Manage LinkedIn accounts for account development and link building;
    - Online research for identifying potential client/partner organizations;
    - Identify the decision-makers and potential client/partner organizations on social networking platforms (e.g. LinkedIn);
    - Contact prospects by phone, email and advanced networking tools (i.e. LinkedIn InMail);
    - Refer qualified opportunities to the Partnership Team to develop and close;
    - Schedule online meetings for the GPAU Partnership Managers with the representatives of potential client/ partner organizations;
    - Work closely with colleagues to develop effective marketing communication plans and deliverables, to raise awareness on the market regarding the benefits of the partnership opportunity;
    - Perform additional duties related to GPAU activities as delegated by the Head of Performance Audit Services and the General Manager.