Customer Service Representative: French

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Angajator: Arvato Services
Domeniu:
  • Customer support - Client service
  • Internet - eCommerce
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Brasov
  • Actualizat la: 21.09.2017
    Scurta descriere a companiei

    Arvato is a wholly-owned subsidiary of Bertelsmann AG and since the opening in Romania in 2010, the company has grown fast now having sites in Brasov, Sibiu and Cluj-Napoca where they offer support in the following areas: High Tech, Gaming, E-commerce, Automotive, Finance, Hardware, Software, Sales and Travel in more than 14 foreign languages.

    Arvato is a leading European BPO provider. Over 70,000 employees design and produce customized solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains.

    Cerinte

    - Cunoasterea limbii franceze si engleze la un nivel avansat
    - Abilitati excelente de comunicare orala si scrisa
    - Orientare spre client si spre rezolvarea problemelor
    - Atitudine proactiva
    - Adaptabilitate si capacitatea de a gasi rapid solutii
    - Capacitate analitica si atentie la detalii
    - Spirit de echipa
    - Abilitati bune de operare PC si viteza de tehnoredactare

    Responsabilitati

    - Preluarea emailurilor/apelurilor de la clientii companiei
    - Oferirea de informatii/ solutii/ consiliere clientilor cu privire la serviciile companiei
    - Promovarea produselor si serviciilor companiei prin cunostinte, atitudine, informatii
    - Documentarea operatiunilor efectuate in baza de date a companiei, conform procedurilor de lucru
    - Respectarea regulilor si procedurilor companiei privind standardele de securitate si protectie a datelor

    Postul este locat in Brasov.
    Doar candidatii selectati vor fi contactati in vederea stabilirii unui interviu. Multumim!

    Alte informatii

    arvato is an international outsourcing service provider. Every day, over 70,000 arvato employees in 40 countries are at work helping our customers achieve success in the market. We design and implement solutions for a wide variety of business processes throughout integrated service chains.

    Our services include everything from the preparation and distribution of printed materials and digital storage media to data management, customer care, CRM services, supply chain management, digital distribution, financial services, professional and individualized IT services and the direct marketing of media. arvato is a wholly-owned subsidiary of Bertelsmann AG.