Customer Service Representative — Italian - Brasov
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Majorel este unul dintre principalii furnizori de BPO din Ã®ntreaga lume. Compania are peste 48.000 de angajaÈ›i Ã®n 28 de È›Äƒri din Ã®ntreaga lume, avÃ¢nd poziÈ›ia de lider de piaÈ›Äƒ Ã®n Europa, Orientul Mijlociu È™i Africa, Asia È™i America. Majorel proiecteazÄƒ È™i produce soluÈ›ii personalizate pentru diferite tipuri de business-uri, acoperind o gamÄƒ largÄƒ de procese comerciale prin oferirea de servicii integrateCerinte
- Native or near native language proficiency in Italian language
- English proficiency and comprehension
- Excellent spoken and written communication abilities
- Customer orientation and problem-solving abilities
- Demonstrated analytical skills and attention to details
- Adaptability and capacity to easily find solutions
- Proactive attitude
- Team spirit
- Good PC operating skills and typing speed
- Availability for working in shifts
- Client support by means of phone/ email/ chat
- Offering information/ solutions/ counseling to customers regarding the company’s services
- Promoting the products and services of the company by means of knowledge, attitude, information
- Documenting all operations in the company’s database, according to the work procedures
- Compliance with company regulations with regards to Data Protection and Information Security
- Attractive salary package
- Working in a young motivated team
- Personal and professional development
- Working environment at international standards
Only the selected candidates will be contacted for further interviews.
The position is available in Brasov.