HELPDESK B2B WITH GERMAN
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Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services.
We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage.
Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more han 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.
Your mission will be the management of a business travel platform;You will be in contact with travel agents and you will assist them in finding solutions for the end users;
You will work together with our Research and Development teams to identify and correct software errors, but also to implement new functions, in order to deliver a high quality product for our users.
German language (verbal and written proficiency);
Confidence, ambition and a real interest in technology;
Excellent communication skills;
Proactive and a great team player.
WHAT YOU WILL GET IN RETURN?
Joining our team is not just a career, it is a personal challenge !
We offer you flexible schedule, a pleasant working environment located in the city center and an attractive income with monthly benefits.
We want you to be successful and to ensure you maximize your earnings, you will be fully trained and supported by a company renowned for developing its staff.
Webhelp is a global business process outsourcer (BPO), specialised n customer experience and payment management in addition to sales and marketing services across voice, social and digital channels.
From more than 100 sites in 28 countries with a 35,000-strong team, our focus is on engineering performance improvements and delivering a real and lasting transformation in our clients’ operating models to generate financial advantage. We partner with some of the world’s most progressive brands including Sky, Shop Direct, Bouygues, Direct Energie, KPN, Vodafone, La Redoute, Michael Kors and Valentino.