Workforce Planner Specialist - English - Brasov

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Angajator: Arvato Services
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Brasov
  • Actualizat la: 20.07.2017
    Scurta descriere a companiei

    Arvato is a wholly-owned subsidiary of Bertelsmann AG and since the opening in Romania in 2010, the company has grown fast now having sites in Brasov, Sibiu and Cluj-Napoca where they offer support in the following areas: High Tech, Gaming, E-commerce, Automotive, Finance, Hardware, Software, Sales and Travel in more than 14 foreign languages.

    Arvato is a leading European BPO provider. Over 70,000 employees design and produce customized solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains.


    Business fluent in English; good command of German is a plus
    Strong analytical and creative problem solving skills
    Very good communication skills as well as strong interpersonal skills
    Perform tasks with dedication, be enthusiastic and positive
    Ability to work under pressure
    Preferable University degree in Economics or equivalent
    Good PC skills (MS Excel)


    Create and update shift plans
    Prepare statistics, charts and reports
    Calculate forecasts and commitments
    Calculate head count requirements and capacities
    Analyze historical performance data to optimize schedules, staffing and shift planning processes including proactive information Ops team and Account Management
    Work with the operational management in partnership to meet performance goals
    Ensure compliance with company regulations with regards to Data Security and Protection Standards

    Alte informatii

    Our offer
    • Attractive salary package
    • Working in a young motivated team
    • Personal and professional development
    • Working environment at international standards

    Only the selected candidates will be contacted for further interviews.

    The position is available in Brasov