Workforce Planner Specialist - English - Brasov
Acest job nu mai este activ!
Vezi toate job-urile Arvato Services active.
Vezi toate job-urile Workforce Planner Specialist - English - Brasov active pe Hipo.ro
Vezi toate job-urile in Customer support - Client service active pe Hipo.ro
Arvato is a wholly-owned subsidiary of Bertelsmann AG and since the opening in Romania in 2010, the company has grown fast now having sites in Brasov, Sibiu and Cluj-Napoca where they offer support in the following areas: High Tech, Gaming, E-commerce, Automotive, Finance, Hardware, Software, Sales and Travel in more than 14 foreign languages.
Arvato is a leading European BPO provider. Over 70,000 employees design and produce customized solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains.
Business fluent in English; good command of German is a plus
Strong analytical and creative problem solving skills
Very good communication skills as well as strong interpersonal skills
Perform tasks with dedication, be enthusiastic and positive
Ability to work under pressure
Preferable University degree in Economics or equivalent
Good PC skills (MS Excel)
Create and update shift plans
Prepare statistics, charts and reports
Calculate forecasts and commitments
Calculate head count requirements and capacities
Analyze historical performance data to optimize schedules, staffing and shift planning processes including proactive information Ops team and Account Management
Work with the operational management in partnership to meet performance goals
Ensure compliance with company regulations with regards to Data Security and Protection Standards
• Attractive salary package
• Working in a young motivated team
• Personal and professional development
• Working environment at international standards
Only the selected candidates will be contacted for further interviews.
The position is available in Brasov