Workforce Planner Specialist - English - Brasov

Majorel este unul dintre principalii furnizori de BPO din întreaga lume. Compania are peste 48.000 de angajați în 28 de țări din întreaga lume, având poziția de lider de piață în Europa, Orientul Mijlociu și Africa, Asia și America. Majorel proiectează și produce soluții personalizate pentru diferite tipuri de business-uri, acoperind o gamă largă de procese comerciale prin oferirea de servicii integrate

Business fluent in English; good command of German is a plus
Strong analytical and creative problem solving skills
Very good communication skills as well as strong interpersonal skills
Perform tasks with dedication, be enthusiastic and positive
Ability to work under pressure
Preferable University degree in Economics or equivalent
Flexibility
Good PC skills (MS Excel)

Create and update shift plans
Prepare statistics, charts and reports
Calculate forecasts and commitments
Calculate head count requirements and capacities
Analyze historical performance data to optimize schedules, staffing and shift planning processes including proactive information Ops team and Account Management
Work with the operational management in partnership to meet performance goals
Ensure compliance with company regulations with regards to Data Security and Protection Standards

Our offer
• Attractive salary package
• Working in a young motivated team
• Personal and professional development
• Working environment at international standards

Only the selected candidates will be contacted for further interviews.

The position is available in Brasov