Frontline Customer Advisor - German - Brasov

Angajator: Arvato Services
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Brasov
  • Actualizat la: 20.08.2017
    Scurta descriere a companiei

    Arvato is a wholly-owned subsidiary of Bertelsmann AG and since the opening in Romania in 2010, the company has grown fast now having sites in Brasov, Sibiu and Cluj-Napoca where they offer support in the following areas: High Tech, Gaming, E-commerce, Automotive, Finance, Hardware, Software, Sales and Travel in more than 14 foreign languages.

    Arvato is a leading European BPO provider. Over 70,000 employees design and produce customized solutions for business customers from all over the world, covering a wide range of business processes along integrated service chains.

    Cerinte

    Cunoasterea limbii germane la un nivel avansat
    Abilitati excelente de comunicare orala si scrisa
    Orientare spre client si spre rezolvarea problemelor
    Atitudine proactiva
    Adaptabilitate si capacitatea de a gasi rapid solutii
    Capacitate analitica si atentie la detalii
    Spirit de echipa
    Abilitati bune de operare PC si viteza de tehnoredactare.

    Responsabilitati

    Preluarea emailurilor/apelurilor de la clientii companiei
    Oferirea de informatii/ solutii/ consiliere clientilor cu privire la serviciile companiei
    Promovarea produselor si serviciilor companiei prin cunostinte, atitudine, informatii
    Documentarea operatiunilor efectuate in baza de date a companiei, conform procedurilor de lucru
    Respectarea regulilor si procedurilor companiei privind standardele de securitate si protectie a datelor

    Alte informatii

    Iti oferim:
    -pachet salarial atractiv
    -posibilitatea de a lucra intr-o echipa tanara si motivata
    -dezvoltarea personala si profesionala
    -mediu de lucru la standarde occidentale

    Postul este locat in Sibiu si Brasov.
    Doar candidatii selectati vor fi contactati in vederea stabilirii unui interviu. Multumim!