SAP FI - Accounts Payable (AP) Support Analyst

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Angajator: Accenture
Domeniu:
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 01.08.2017
    Remote work: On-site
    Scurta descriere a companiei

    Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
    In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

    Cerinte

    Requirements:

    Implementation or support experience in the following modules of FI-AP:
    - SAP FI - Accounts Payable (AP);
    - Master Data;
    - Invoicing & credit note processing;
    - Down payment Processing;
    - Bill of Exchange Processing;
    - Withholding Tax;
    - Payment processing;
    - Reconciliation;
    - Reporting.

    Responsabilitati

    Job responsibilities:
    - Provide production support and user support in line with the Service Level Agreement (SLA);
    - Ensure compliance to the agreed-upon Service Delivery processes at all times;
    - Promote and sustain positive and productive work relationships with Client, Business Users and team members;
    - Provide guidance to Business Users to ensure that thorough testing is carried in resolving all call types;
    - Prepare Delivery Schedule and Capacity Planning for the module;
    - Identify and monitor major incidents requiring urgent attention and escalate accordingly, report progress in a timely manner;
    - Provide expert input into the design and implementation of new additions or improvements to existing solution;
    - Continually explore ways to improve service to the Client and communicate potential service improvement activities;
    - Personally lead resolution and incident management of complex problems and constantly strive to improve the quality of processes, programs and services;
    - Liaise with offshore technical resources and other external service providers as needed to ensure accurate and timely delivery or resolution of issue;
    - Perform root cause analysis and identify permanent resolution to avoid issues in the future;
    - Carry out Post Verification Testing (PVT) if and when requested;
    - Support team in achieving the team objectives.

    Alte informatii

    You will be responsible for supporting the existing solution as well as designing and implementing new small requirements as they arise. The role is part of the existing FI Team and is required to work closely with the Client and will be focussed on resolving user issues and queries in an efficient and timely manner. Where possible, opportunities for improvements, both procedural and system based should be identified and communicated.

    Additionally you will be expected to help maintain the existing excellent working relationship between Accenture and the Client by demonstrating expertise in the SAP system, good knowledge of the business processes and understanding of requirements.

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