IT Helpdesk with German
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Connections Consult is not "just another IT company". You probably do not believe it, so you could give it a try to see it by yourself. It is an IT Romanian - based company, in which you will find what you like in corporate and what you like in emerging private companies, i.e. both business conduct, and seriousness, but also flexibility and openness as you probably can hardly find in a lot of other companies.Cerinte
We are looking for someone who?
- Speaks German and English at an advanced level;
- Has team working skills and social skills;
- Is ready to listen and understand clients complaints;
- Is flexible and capable of properly analyzing the problems they encounter;
- Has the capacity to take care of the technical documentation;
- Is willing to develop a career in IT.
What exactly will you do?
- Handle internal customer calls in German & English;
- Take over IT issues and process them in the ticketing system;
- Provide first analysis and solutions for IT issues or forward them to other IT service units;
- Support our users remotely regarding software and hardware problems.