System Administrator with German

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

Allianz Technology in Romania is a professional expertise center offering a wide range of services: human resources, financial, actuary and IT support to the Allianz Group.
Is providing good service something that motivates you, too? Then why not join us in developing innovative products and services in an international environment!

Job role
We are looking for an System Administrator with technical key aspect for windows, SAP and host printing, as well as maintaining our managed and classic print service and infrastructure in Germany.
The aim is to offer a good support and provide a good print service in a high quality and to continuously increase the quality standard as well as to minimize the number of raised tickets and the time to fix.

Responsibilities
The core tasks and responsibility include the following:
3rd level support and engineering
Print server infrastructure support
Print Queue and Driver management
Printer and printer driver testing and release process
Incident, Change and problem Management
Printer Inventory management
Maintain the certificate infrastructure for MFD

Further responsibilities:
Responsible for continuous service improvement
Escalation instance for service and ticket complaints
Cooperation with architects and the service management
Contact person for all external providers as well as customers in case of technical questions
Maintenance of the solutions database

Requirements
3 or more years of experience as engineer, 3rd level or second level support in workplace / printing environment
Fluent German and fluent English including the ability to explain complex issues in both languages.
Completed university studies or equivalent
Official ITIL certification

Skills
High flexibility, team skills, reliability, resilience and organizational talent
Ability to work under pressure while providing high qualitative results and ability to solve problems independently and quickly
Affinity for IT, especially in the printing environment and technology as well as fundamental business management knowledge
Skill in powershell, cmd scripting as well as in certificates, databases and the different operation systems of Microsoft.

Benefits
Health and Well-being:
- Kinetotherapy Room and Corporate Massage;
- Weekly Fruit Day;
- WorldClass Gym Discounts.

Personal and professional development:
- Complete training curricula available (tailored courses);
- German Language Courses for any level;
- All you can read with Bookster!

Extra Perks:
- Work from Home Option available;
- Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
- Go on Vacation and get a Holiday Bonus!

Attractive compensation package:
- Fixed salary compensation along with rewards & incentives performance-related bonus scheme;
- Meal and Gift Tickets.