Travel Operations Specialist

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Employer: dcs plus
Domain:
  • Tourism
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 27.09.2017
    Short company description

    We strongly believe that a company`s greatest asset are the people. People and their natural ability to transform. Things and themselves.
    Since the beginning of our journey, dcs plus has been constantly transforming: one product led to other, one version upgraded to another, each new market acquired triggered change.
    To increase quality and meet expectations we have been growing our teams. New roles have been created, new people joined our team and new success stories are in progress.
    Today, we continue extending our crew and we are looking for professionals with high ambitions that share the same values we do.

    Requirements

    A fresh, smart, and open-minded future colleague;
    With excellent communication skills;
    Customer focused & solution oriented;
    Detail-oriented and multitasker guru;
    A responsible, organized, punctual and proactive fellow;
    Minimum 3 years' experience in a travel agency;
    Advanced level of English (speaking & writing - must);
    Experience in working directly with providers and clients;
    Experience in working with online reservation systems;
    High capacity to understand technical systems, work flows & terms;
    Knowledge of building service fees and travel packages (ticketing, domestic tourism, outbound tourism);
    Real interest & passion for professional development in IT travel industry/services.

    Responsibilities

    You will be part of an innovative project – the latest dcs plus product that will revolutionize the global tourism industry.
    You will become an expert & a trusted adviser to our clients;
    You will act as a client interface, constantly monitoring their needs and highlighting even greater offers to exceed their expectations;
    You will work along with project managers, software developers, marketing team, bringing your input to the project`s further development.

    Other info

    WHAT`S IN IT FOR YOU?

    Opportunity for professional long term development in a young and dynamic environment;
    Continuous growth ensured by training & coaching programs & constant feedback sessions;
    Opportunity to work with a strong-growing company that continues to gain notoriety and expand in new markets;
    Relaxation dcs plus lounge where you can spend time with colleagues and friends – bar, cinema, chill out area, billiards, ping-pong, darts, food court in a modern style atmosphere;
    Healthy fruits & coffee on the house, medical insurance, weekly massage sessions, team events.