Model scrisoare de intentie. Descarca modele pregatite de specialisti dn care merita sa te inspiri
Customer Support Executive with Spanish
This job is no longer active!View all jobs Customer Support Executive with Spanish active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.roView all jobs Sales active on Hipo.ro |
Employer: | confidential |
Domain: |
|
Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
|
Updated at: | 23.02.2018 |
Remote work: | On-site |
-Excellent knowledge of Spanish - both spoken and written - is a must
-Good knowledge of English - both spoken and written - is a BIG plus
-Any other foreign language will be a BIG advantage
-Hard-working and positive
-Excellent communication skills and able to build rapport with the customer
-Experience from a similar call center role is desirable although specific in-house training will be given
-Ability and desire to learn new skills and tasks
-Able to work as part of a team contributing to the group's success
-Listening and problem solving skills
-Detail-oriented, organized, flexible
-Open, adaptable and willing to work in shifts
-Answer calls, live chats and emails
-Research required information using available resources (Company's CRM)
-Manage and resolve client complaints
-Provide clients and prospects with product and service information
-Enter new client information into system and update existing client information
-Process orders, forms and applications
-Identify and escalate priority issues
-Route calls and chats to appropriate resource
-Identify fraudulent transactions and cancel them from further processing
-Ensure confidentiality of all information collected during investigation
-Resolve customer issues within the scope of existing service level agreements
- Motivating position and unique chance for professional development in the local office of a major international company.
- Dynamic, multinational work environment in a young team & young startup branch - free of slow corporate procedures & regulations.
- Opportunities for personal development through training courses.
- Competitive remuneration package based on fixed salary+bonuses+commissions.
- Medical insurance.
- Professional training and ongoing coaching.
If you share our vision and values, send us your application and we will get back to you as soon as possible.
Job-uri similare care te-ar putea interesa: |
|
---|---|
Customer Support Internship BUCURESTI, Cluj Napoca, | |
Senior Customer Experience Specialist (12M) with French and Spanish Hybrid Aplica fara CV | |
Game Presenter with English 3000 - 4200 RON NET / luna | |
Vezi job-uri similare (329) |
Raporteaza eroarea la