DEMO Reporting & Support

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Vezi toate job-urile DEMO Reporting & Support active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Angajator: Prohuman
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 08.11.2017
    Remote work: On-site
    Scurta descriere a companiei

    With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

    Cerinte

    For our client a well-known leader in personal systems and printing, we are looking for a DEMO Reporting & Support.

    Requirements:

    - Very good MS Excel Excel knowledge (pivots, formula combinations);
    - Ability to transpose analysed data in an easily understandable visual form;
    - Basic understanding on how databases work;
    - Excellent communication skills, in order to interact with multiple internal and external contacts;
    - Advanced English level;
    - Excellent time management skills;
    - Adaptability to change;
    - Attention to details;
    - Focus on automation and continuous improvement.

    Responsabilitati

    Responsibilities:

    - Provide support to the core team of the Demo program (aiming to send our client's products to end customers, for testing);
    - Support in driving new business processes and/or any current business process issues;
    - Support on-going process improvements;
    - Maintain and improve the quality and quantity of the documentation material;
    - Responsible for providing monthly performance analysis based on program KPIs (No. of loans, units, Opex Budget spent, etc.);
    - Responsible for providing quarterly reports (Opex vs Margin);
    - Other ad hoc analysis on revenue, margins, loan volumes, etc.;
    - Increase effectiveness, accuracy, and speed of all reporting/analytics requirements by automating reporting processes;
    - Support of partner related processes.

    Job Code: 080617ALB

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