Collection officer with Italian

Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

#FriendsWorkingTogether

• Good command of Italian Language
• Effective negotiation skills
• Customer Service focus
• Ability to adapt to change quickly and positively
• Energetic, high achieving individual
• Excellent written and spoken communication and interpersonal skills.

Summary of the job:

Responsible for reaching out to customers to collect payment for overdue bills, loans, or other payments.
Acts as the liaison between creditors and customers and manages overdue accounts.

RESPONSIBILITIES

• Collect payments on past due bills.
• Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
• Utilize computer systems to handle skip tracing.
• Inform clients of overdue accounts and amount currently owed.
• Attempt to collect payment. • Review terms of sale or loan documents.
• Ensure all customer information is correct, including phone numbers and addresses.

We offer: Professional Training Because we believe in lifelong learning and professional development we offer:
• One month start-up training;
• E-courses for keeping up with the novelty factor in our jobs;
• Subscription to an online library that will provide reading material for your areas of interest.

Performance bonuses

We value improvement and professional achievement therefore we offer:
• Incentives and also bonuses for our employees – financial and non-financial
• The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS.
• Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.

Other Benefits:

• Private medical insurance
• Undetermined contract
• You will be part of a very dynamic industry
• You will excel in your communication and negotiation skills