Telemarketing Agent

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Employer: Premium IT Technologies
Domain:
  • Customer Support - Client Service
  • Sales
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 20.12.2017
    Short company description

    PITT is an industry leading service provider for online gaming operators around the globe. With a devout and diverse team of 150 professionals, PITT is constantly expanding its outreach, while setting the tenor for continuous innovation.

    Requirements

    - Professional use of the English language
    - Great communication kills
    - Good Computer Skills and multitasking
    - Available to occasionally work on night shifts and weekend

    Responsibilities

    - Advise present or prospective customers by making outgoing calls and answering incoming calls on a rotating basis using telephone equipment, automatic dialing systems, and other telecommunications technologies.
    - Influence customers to buy or retain products or services by following a prepared script to give product reference information.
    - Document transactions by completing forms and record logs.
    - Maintain databases by entering, verifying, and backing up data.
    - Keep equipment operational by following manufacturer's instructions and established procedures, notifying team leader of needed repairs.
    - Maintain operations by following policies and procedures, reporting needed changes.
    - Maintain quality service by following organization standards.
    - Maintain technical knowledge by attending educational workshops and reviewing publications.
    - Contribute to team effort by accomplishing related results as needed.