TECHNICAL ADVISER WITH ENGLISH

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Vezi toate job-urile Concentrix + Webhelp active.


Vezi toate job-urile TECHNICAL ADVISER WITH ENGLISH active pe Hipo.ro

Vezi toate job-urile in Customer support - Client service active pe Hipo.ro

Angajator: Concentrix + Webhelp
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 24.03.2018
    Remote work: On-site
    Scurta descriere a companiei

    We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. We put our people at the center of everything we do, and we give them the resources to make the most of their time with us.

    Cerinte

    WHAT WILL YOU NEED TO SUCCEED:

    English language (verbal and written proficiency);
    Customer oriented person;
    Excellent communication skills (active listening);
    Quick learner.

    Responsabilitati

    WHAT WILL YOU BE DOING :

    Answer inbound calls from customers and provide excellent customer service ;

    Provide solutions to technical issues and create brand engagement ;

    Perform administrative changes in our communication tools, based on information provided by the client.

    Alte informatii

    WHAT WILL YOU GET IN RETURN:

    Integrate our team to enrich your personal experience and learn to master communication tools and take part in a great number of activities in English.

    Joining our team is not just a career, it is a personal challenge ! In order to help you, WEBHELP Romania offers flexible working hours, a pleasant working environment located in the city center and an ongoing investment in your training. Everything is done to offer you a real career development opportunity (90% of promotions come from within the company), attractive income with many bonuses (individual and monthly performance, sponsorship, grants, etc.) and a training course at Webhelp University.

    Attractive salary packaging, including private health insurance and many other benefits.


    WHO ARE WE :

    Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels.

    From more than 100 sites in 28 countries with a 35,000-strong team, our focus is on engineering performance improvements and delivering a real and lasting transformation in our clients' operating models to generate financial advantage. We partner with some of the world's most progressive brands including Sky, Shop Direct, Bouygues, Direct Energie, KPN, Vodafone, La Redoute, Michael Kors and Valentino.
    Headquartered in Paris, France, the company has grown its revenues by more than 250% in the last 4 years by investing in its people, the environment they work in and developing its analytical and operating capability to deliver a transformational outsourcing proposition that addresses the challenges of an omni-channel world.

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