IBM Internship - Quality Assurance

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Angajator: IBM Client Innovation Center Central Eastern Europe (CEE)
Domeniu:
  • IT Software
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 03.07.2017
    Remote work: On-site
    Scurta descriere a companiei

    IBM Client Innovation Center Central & Eastern Europe (CEE) was established in 2012 by joining several centers in Europe. The Delivery Center is part of a global network of 80 similar centers and uses the best IBM methods of work, global processes and techniques. The center has achieved CMMI Level 5 (Capability Maturity Model Integration) and its mission is to provide customers with software solution customized to their global business needs.

    Cerinte

    The Junior Quality Analyst role calls for a positive and proactive approach, a clear mind and the ability to work to very high standards and challenging timescales. You should also have a passion for the business and pay great attention to detail.

    In addition, the following will be essential:
    * Bachelors’ Degree required. Majors preferred are in Computer Science field
    * English Language skills: Advanced
    * Experience with MS Office programs, with emphasis on Excel
    * Excellent organizational, written, and verbal communication skills
    * Ability to perform comfortably in fast-paced, deadline-oriented work environment
    * Ability to work as a team member as well as independently.

    Responsabilitati

    We are looking for a Junior Quality Analyst that can join our deployment team in conducting a wide range of quality control activities. In this role, your contributions and leadership will be vital to providing a high quality user experience to our customers.

    Key Responsibilities
    * Report and analyze compliance data
    * Research, compile, analyze and report various operational data from multiple sources
    * Draft quality assurance policies and procedures
    * Interpret and implement quality assurance standards
    * Assist in developing policies, procedures and training materials to assure compliance with project regulations
    * Assist in monitoring compliance with project SLAs and key contract requirements by collating data from different sources
    * Analyze performance data and documented processes and perform risk analyses to identify gaps and potential risks to compliance
    * Develop reports to assist with monitoring responsibilities
    * Perform project risk assessments to identify any risks related to contractual compliance
    * Draft, review, and/or revise incident and operational reports, policies, procedures, work instructions, materials for the project
    * Participate in shadowing sessions with our Quality Assurance Specialists in solving different problems
    * You will attend relevant courses for the knowledge used in your field
    * Soft skills training: (communication, team work, presentation skills).
    * Workshops regarding software and services from our offerings portfolio.

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