Yardi Romania - Summer Job: Customer Care Representative

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Employer: Entry Level Jobs in TOP Companies - Hipo.ro
Domain:
  • Customer Support - Client Service
  • Internship
    • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Cluj Napoca
    • Updated at: 15.06.2017
    Remote work: On-site


    We are looking for great English speakers to join our customer care team for the summer! If you are a student or a graduate looking to gain some experience, this could be an excellent learning opportunity. If you are a working professional, you could also benefit from taking on this new challenge.

    Besides earning hands-on work experience, building up confidence and developing your language and people skills, you will delve into the American real estate culture. Not to mention that monthly salary and performance bonuses are very attractive.

    You love helping people? You'll love this job

    As a Customer Care Representative at Yardi Romania in Cluj you will be part of a team of over 177 people working at a well-established IT company that delivers software solutions and services for real estate clients worldwide.

    Your main responsibilities will be submitting maintenance requests for residents, offering portal support to prospects and residents, and assisting prospective tenants with rental applications. You will help people find their dream apartment, get settled in and feel at home. And believe us when we say: you’ll be amazed by how good that will make you feel.


    Skills You'll Need and Skills You'll Learn


    Obviously, great English and good interaction skills are a must. Don’t worry though, we will help you sharpen all the other skills you might need here. The program starts with a 2-week training and you will continue to get regular coaching and mentoring that will help you grow.
    • No experience is required but the willingness to learn;
    • Great communication skills in both spoken and written English;
    • Good interaction skills;
    • Ability to prioritize tasks in a fast-paced environment;
    • Considered a plus: Call Center skills and background. Retail and service industry background. Good communication skills in Spanish will earn you an extra bonus!

    Daily Responsibilities
    • Handle calls, email or chat based customer inquiries and service requests in an efficient manner;
    • Deliver a professional customer service experience;
    • Maintain a high degree of professionalism, availability, dependability, and flexibility;
    • Positively represent our clients’ properties to current and prospective residents.


    Perks and Benefits
    • Competitive base salary plus incentives;
    • Additional payment applies for working night shifts and weekends;
    • Additional payment for Spanish skill;
    • For nigh shifts, transportation costs are covered by the company;
    • 3 or 4-month full-time employment contract;
    • Paid leave;
    • Continuous training;
    • Great office location;
    • Fresh fruits once a week;
    • Great team and company events.

    Are you ready to apply?

    Application deadline closes on May 19, 2017. Applicants will go through the selection process as they apply. The sooner you apply, the better.

    Start date: June 5 or July 17. We can accommodate a flexible start date for the exam period.

    Job openings: 20

     

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