Commissioning Engineer for Indoor Mobile Networks

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Employer: ROMKATEL
Domain:
  • Engineering
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 14.06.2017
    Remote work: On-site
    Short company description

    Fondată în 1994 ca reprezentant unic al firmei Kathrein Werke, Romkatel este acum unul dintre cei mai mari furnizori de echipamente de telecomunicații.


    Gama de expertiză Romkatel variază de la serviciile tehnice care îmbunătățesc fiabilitatea și performanța rețelelor de comunicații până la soluții complete de proiectare, întreținere și dezvoltare pentru planificarea și modernizarea rețelelor de telecomunicații.

    Serviciile acoperă întregul spectru de activități din domeniul comunicațiilor mobile, broadcast radio și TV, recepție satelit și terestră, comunicații feroviară, instrumente de măsură și testare, soluții EMC și alte aplicații speciale de telecomunicații.


    Reputația firmei Romkatel este construită în peste 23 de ani de furnizare a soluțiilor și produselor de calitate superioară către o gamă variată de clienți, oferindu-ne posibilitatea de a colabora cu majoritatea operatorilor de telecomunicații sau furnizori de servicii din Europa Centrală și de Est.

    Requirements

    • University degree in Telecommunication or similar degree with demonstrable relevant work experience in the technical service area, coupled with a track record of success
    • Know fundamentals and principles of telecommunication networks 2G / 3G / 4G, xDSL, SDH
    • At least 3 years of experience in network operations, commissioning and / or technical support activities
    • Relevant experience in operational or customer services discipline with experience of working directly with customers
    • Proven relationship management and communication skills
    • High quality and problem solution awareness
    • Strong ability to communicate complex technical relationships
    • Ability to work under stressful situations, meet tight deadlines and deliver services with high quality
    • Excellent communication skills (oral and written)
    • Strong problem solving skills and analytical thinking
    • Self-motivated, proactive and flexible atitude
    • Team working capability
    • Language Skills: English fluent in speaking and writing is essential.

    Responsibilities

    • Installation quality control for active indoor systems
    • Alignment of commissioning schedule with customer and network operator
    • Execution of commissioning of indoor mobile equipments
    • Execution of System Start Up
    • Troubleshooting on system
    • Securing of “go live” and customer approval
    • Creation of required reporting and approval documents
    • Escalation management during implementation phase
    • Creation of required reporting and approval documents
    • Escalation to project manager during implementation phase
    • Engineering activities for new equipments installation, extension, removal
    • Engineering activities for new site integration on an existing infrastructure
    • Delivers activities reports also from a remote location, provides regular feedback to the project team
    • Interprets technical customer requests
    • Propose solution to customer problems/needs
    • Formulates detailed technical Questions in order to identify all the needs
    • Ensure successful implementation according to customer-defined procedures
    • Provide ongoing support training; training on new features or technologies; lessons learned, expert trouble-shooting advice
    • Troubleshoot, diagnose, and suggest/perform corrective or preventative maintenance actions on issues reported by customers
    • Provide technical support to all the Service Delivery teams
    • Maintain high level of customer satisfaction by providing services fully compliant with the SLA.

    Other info


    • Mobility (international projects) travel around 80% of the working time


    Reporting Relationship and accountability

    • This role will be based in Romania and reports to the Line Manager Planning & Implementation.

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