Tape SW Technical Support Analyst

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Employer: Oracle
Domain:
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 16.06.2017
    Remote work: On-site
    Short company description

    Oracle, a global provider of enterprise cloud computing, empowers businesses of all sizes on their digital transformation journey. With 430,000 customers in 175 countries, Oracle provides leading-edge capabilities in Software as a Service, Platform as a Service, Infrastructure as a Service, and Data as a Service.
    Our mission is to transform our world for the better through innovative technologies.

    Requirements

    Technical
    - Polytechnic University or equivalent
    - Work experience in in SW support troubleshooting/development
    - Good knowledge of Unix based OS
    - Good scripting skills
    - Good knowledge C++ programming language
    - SQL skills
    - Preferably, VSM, ACSLS, HSC, ELS, SAM-QFS skills
    - Ideally, Mainframe storage skills
    - Preferably to know a second language

    Personality

    - Energetic/Dynamic
    - Interested about technology
    - Fast paced and motivated to learn new things
    - Good social skills, team player
    - Flexible in a changing environment

    Soft Skills

    - Good communication skills
    - Good proven customer focus
    - Able to handle well difficult situations/conversations

    Responsibilities

    Qualifications:
    • Technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics;
    • One year prior working experience with Oracle hardware products (or at least two years of relevant technical experience).
    An ideal candidate would have primary skills including an education in electronics and/or mechanical engineering. In addition, a good understanding of storage SANs, operating systems, and tape storage and backup applications is desired. Some other desired knowledge and experience areas include:
    • tape libraries and tape drives from StorageTek/Sun, IBM, HP, Quantum, ADIC, etc.;
    • transport technologies such as Fibre Channel, SCSI, ESCON, FICON, SAS (Serial Attached SCSI);
    • Fibre Channel HBAs and drivers;
    • SAN switches and FC-SCSI bridges/routers;
    • Operating Systems (Linux, Solaris, HPUX, AIX, etc.);
    • Virtual tape technologies such as Oracle's VTL, VSM, or other mainframe virtual tape ie. IBM;

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