EMERSON - Internship Customer Service with Russian for 6 months

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Employer: Jobs from top companies in Romania
  • Customer Support - Client Service
  • Internship
  • Job type: full-time
    Job level: Student/Graduate
  • Cluj Napoca
  • Updated at: 15.05.2017

    • Upon reception of Customers orders, identify the relevant products, clarify the prices from the system and the Customer Database and book the orders in the ERP system;
    • Check the lead-times provided by the Plants, potentially get a shorter lead-time from the Plants if lead time is identified as too long, confirm the lead time on the order;
    • Follow-up of customer orders from order entry until delivery and invoicing of the goods including organization of transports worldwide;
    • Support the Sales Office for all questions and direct them to appropriate contacts in other departments if needed;
    • Daily contact with customers, by phone and email .
    • Develop a specific area of expertise;
    • Organize and implement scanning of all orders and relevant documentation;
    • Contacts with production units and marketing, quality, application engineering and logistics departments;
    • Allocate to relevant Sales Offices all requests coming on the Company’s eCommerce internet site;
    • Various administration tasks related to customer files.
     About Emerson

    Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal—to create groundbreaking solutions that leave our world in a better place than we found it. Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. 

    Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

    A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide. Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

    Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.