CUSTOMER SERVICE REPRESENTATIVE WITH DANISH, Location: Cluj-Napoca

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

- Native or near native language proficiency in Danish language
- Excellent spoken and written communication abilities
- Customer orientation and problem-solving abilities
- Demonstrated analytical skills and attention to details
- Adaptability and capacity to easily find solutions
- Proactive attitude
- Team spirit
- Availability for working in shifts

- Promoting Client support by means of phone/ email/ chat
- Offering information/ solutions/ counseling to customers regarding the company’s services
- Promoting the products and services of the company by means of knowledge, attitude, information
- Documenting all operations in the company’s database, according to the work procedures
- Compliance with company regulations with regards to Data Protection and Information Security

Our client is a leading international service provider that lives and breathes digital technology. More than 70,000 employees in over 40 countries are helping our customers succeed on the market. We design and implement customized solutions covering a wide range of business processes along integrated service chains. These solutions include digital marketing, financial services, customer relationship management, supply chain management and IT services.