Junior Technical Support Engineer

We’re an energized bunch, who love to be at the forefront of innovation. We make it our mission to develop and stay ahead of the latest trends and technology. Our goal? To put customers at the core of what we do and to deliver solutions that drive transformation and unlock the potential of people and businesses.

Misys: Who are we?

Misys is one of the world’s leading producers of financial services software, providing the broadest and deepest portfolio of products on the market. We are helping to transform the global financial services industry by making financial institutions more resilient, more efficient, and more competitive. Over the past three years Misys has delivered 73 product releases, launched 5 new products, won over 40 awards, acquired IND to tap into digital channels, CCS to expand our lending offering and closed over 1,000 deals while gaining over 60 new customers.


Misys solutions are used by some of the world's leading financial institutions, including:

- 48 of the world's 50 largest banks
- 16 of the top 25 syndicated loan book runners
- 12 of the top 20 asset managers
- More than 90 asset managers and hedge funds

Why work for Misys?

Misys believes in empowering its people by providing the necessary tools they need to achieve success. Whether it is developing a new product, writing new software, building relationships with clients, or recruiting the best talent, rest assured that with Misys, the future is yours to shape. Our expansive network allows us to provide opportunities for growth in and outside of our organization. Be a part of a team of people who value and challenge you. If employed at Misys, you will work with people who are leading the financial services industry in innovation.



Company Benefits:

- Competitive salary
- Medical and dental services from Regina Maria 100% coverage for general consultation and specialist consult as well for diagnostics, laboratory, and imagining
- Life and disability insurance as well Hospitalization Protection from Generali
- Lifestyle benefits:
- 7 card – special prices for sport activities
- World Class – discount for Misys employees
- 21 days’ Vacation days and 25 days after 3 years of employment
- Great package of trainings at the beginning of your job
- International career opportunities

Qualifications:

- University degree: Computer Science, Mathematics, Business IT (ASE)
- Good knowledge of one of the following technologies: C/C++, C#, Java, XML, SQL, -
Oracle and database management
- Good English knowledge
- Ability to work independently as well as being a team player and work under tight time constraints.
- Able to quickly understand new concepts
- Possess analytical thinking, be detail oriented and well-organized
- Be able to communicate effectively with clients and persons holding different roles

…What will you contribute?

The Engineering Support function is looking for bright technical/IT contributors to support, innovate and expand our software. The product we are working for, entitled FusionInvest & Fusion Capital Sophis, can handle the complete trading lifecycle from portfolio management, to investment operations, to risk management and compliance across a wide range of asset classes. More than 120 buy-side customers rely on our solutions, including some of the world’s top asset managers, hedge funds and pension funds.

Responsibilities & Deliverables:

- Responding to and resolving client problems within performance standards
- Maintaining the Misys products and improving existing modules by investigating of issues and perform its qualification as Bug, Normal Behavior or Enhancement Request
- Investigating technical (and functional if needed) defects – debugging- and proposing adequate solutions
- Providing maintenance for existing projects
- Maintaining and enhancing the technical specifications & best practices documentation
- Act as a software quality advocate through manual testing & be responsible of fix deliveries
- Whenever a case is classified as a bug you will responsible for searching for a potential workaround that may unblock the client and provide a clear functional description of the problem, root cause analysis and how to reproduce scenario to Level 3