HR Technology Administrator

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Employer: British American Tobacco Global Business Services
Domain:
  • IT Software
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 04.06.2017
    Remote work: On-site
    Short company description

    GBS (Global Business Services) provides financial, human resources, audit and IT services to the British American Tobacco entities. Our category expertise, large capabilities and international operation makes us a unique business partner who excels in financial leadership and, therefore, offers great shareholder value for BAT.

    If you have financial or HR areas background; you thrive when faced with a challenge and you are highly motivated; you want to develop your career in an organisation that will not only recognise the unique attributes you bring but will support your development and reward your contribution,
    visit our website @ www.bat-careers.com

    Requirements

    British American Tobacco is hiring an HR Technology Administrator, to join our team in Bucharest!
    In this position, you’ll leverage our world-class service guidelines, along with your HRIS expertise, to create exceptional experiences for each work streams. We strive for every interaction to be driven by: Expertise, Service Excellence and Teamwork.

    Essential requirements

    • 2 - 3 years’ experience in HRIS;
    • Experience with MS Office tools and data manipulation tools, Excel or other database etc.
    • HR Technology - Understands the integrated nature of the HR technologies and how these integrated both within and outside of HR systems. Is able to identify functional and non-function technology requirements
    • Project Delivery - Professionally delivers projects to achieve long term benefits, maintaining a clear view of the project objectives, risk areas and engagement methodologies required to gain business buy-in and delivery. Implements appropriate risk mitigation to reduce risk likelihood and impact on delivering the project

    Preference will be given to candidates who have the following:

    • Ability to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
    • Proven ability to maintain focus and work effectively with multiple demands
    • Ability to work both independently to provide solutions to the customer and as part of a team to accomplish tasks
    • Strong customer relationship skills including the ability to influence client and guide the client to best solution to help resolve their customer needs
    • Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
    • Excellent communication skills both verbal and written
    • Proficient using Microsoft Office

    Responsibilities

    • Accountable for ensuring the on-going support and maintenance of all enabling technology infrastructure and software services to support HR service delivery working in close co-ordination with HR Technology Lead;
    • Implements project initiatives that impact the HR delivery model, liaising with appropriate 3rd parties and BAT IT to assess the impact of system changes and planning their implementation in line with existing HR activities. Ensures that new solutions are integrated and compatible, guaranteeing a quality online user experience is delivered for all Customers;
    • Is subject matter expert (SME) in relation to channel management technology landscape (HR Portal, Knowledge Management, Case Management, Self Service);
    • Collaborates with BAT IT to ensure the effective administration of core enabling service technologies that are operated across functional areas in BAT
    • Ensures that a positive user experience is delivered and maintained for all Employees accessing enabling technology products following a ‘user centric’ design approach;
    • Develops and maintains methods, tools, support and reference material to run and maintain enabling technology.
    • Build long term relationship and trust

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