PMO (Training and Knowledge Manager) - French advanced

This job is no longer active!

View all jobs Inetum Romania active


View all jobs PMO (Training and Knowledge Manager) - French advanced active on Hipo.ro

View all jobs Banks - Financial Institutions active on Hipo.ro


Employer: Inetum Romania
Domain:
  • Banks - Financial Institutions
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 04.06.2017
    Remote work: On-site
    Short company description

    About Inetum, Positive digital flow:

    Inetum is an IT services company that provides digital services and solutions and a global group that helps companies and institutions to get the most out of digital flow. The Inetum group is committed towards all these players to innovate, continue to adapt and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a sectorial organization and solutions of industrial quality. Operating in more than 26 countries, the Group has nearly 27,000 employees and in 2020 generated revenues of €1,965 billion.

    Inetum Romania is an important player in the IT services and solutions market in our country, with over 15 years of activity. It is a stable, growing and profitable company with over 500 employees who provides IT consulting services, infrastructure and software development assistance, digital services implementation and support.

    In an Agile format, our teams work on cloud initiatives, application development, business intelligence, automation and digitalization projects that contribute to the profit and evolution of our clients. The diversity of our projects offers team members the opportunity for learning and growth. The company had a turnover of 20 million EURO in 2021.

    Requirements

    1. SharePoint 2013 advanced (set-up and NOT development) being able of manipulating advanced set-up such as content type, central columns, site collections, approve/reject functionalities, etc.
    2. Being customer orientated: we try to be very close to the teams we support. We need someone who likes to help and support people.
    3. Proactive / sense of initiative: team has an advice mission. We need someone who will be able to propose, suggest solutions to our end users, sometime say “no” when not responding to our standard.
    4. Having qualities of animation (for workshops or training course) would be a plus
    5. Having “knowledge management” or “quality” expertise
    6. French + English advanced

    Responsibilities

    - First analyze incidents/requests
    - Ask users to better qualify their requests when needed
    - Answer to requests when in his/her perimeter
    - Assign requests out of his/her perimeter to the right person (central or appropriate Leader)
    - Write and send communication around application releases
    - During Bangalore working hour, write communications on major incidents
    - Write “how tos” on frequently asked questions when they don’t exist in our knowledge base
    - If possible, produce videos or how to on new functionalities
    - Promote those materials in our JIVE community
    - Check the registration survey
    - Send invitations to registered people
    - Invite new comers in the discovery sessions
    - Send reminder before the virtual classrooms

    Other info

    Benefits:

    • Interesting salary conditions
    • Undetermined period of contract
    • Career plan (professional, academic and financial)
    • Medical insurance
    • Official trainings and certifications
    • English, French, soft skills trainings
    • Financial products trainings
    • Lunch tickets
    • Yearly professional evaluation
    • Financial benefits based in the company partnerships
    • Professional and friendly working environment
    • Professional infrastructure
    • Join a multinational team
    Company description:
    Vauban is an innovative and growing Business processes & IT services company. Continuously looking for new talents, Vauban delivers IT services and newest business solutions for main companies in the region. Working with top 100 premiums companies in several industries, Vauban is leading projects in Romania and abroad.
    By joining Vauban, You will be part of a successful team composed of Romanian and international competences, that will allow you to evolve your career and to succeed your projects.
    With Vauban you will work in a challenging and stimulating environment, where professional and personal development go hand in hand.
    Once you join our team, various key-benefits are at your disposal:

    Diversity of missions – in Romania and/or abroad
    A career in Vauban makes you benefit from continuous new experiences. Every new project is a chance to benefit from new experience, to develop your knowledge’s curve and to contribute positively to its success. The diversity of the projects will guarantee a rich and comprehensive career with exposure to the latest technologies. You will progress not only by learning from other team members, but also by sharing your knowledge and know-how.

    A broad range of Premium clients
    You will perform missions with Top 100 Romanian and international companies. Vauban delivers several innovative projects with latest technologies.

    A positive environment
    You will work within a professional and dynamic team where you can be responsible of your achievements, in a work life balanced environment.

    A challenging learning environment
    Vauban provides several training programs by giving access to learning environment and documentation. Transversal methodologies will help you to perform your skills. A Senior Consultant is responsible for following your own achievement of several KPIs.

    Financial stability
    For more than 6 years of activity on the Romanian market, Vauban have been proven a continuous sustainable and healthy growth. This long-term growth is the result of our Clients loyalty, driven by the Vauban capacity to deliver clear added-valuable services in the market.
    Social & sportive life
    Every month Vauban organizes at least one event with all teams. These events are an opportunity to socialize and share good times with your colleagues.
    Vauban promotes the participation to some sportive events (associations, tournaments, cross, sports).
    Workshops are done in new places, outside Bucharest.

    Job-uri similare care te-ar putea interesa:

    Hybrid

    Aplica fara CV
    Hybrid

    Aplica fara CV
    Hybrid

    Vezi job-uri similare (126)