Support Engineer (VMware / Linux)

About Luxoft
Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 23 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications. DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.
​​​​​​​Luxoft Romania has been established since 2001. We currently have approximately 2500 employees working from different locations in the country.

The candidate should have experience/knowledge in the following areas:

• File system operation/maintenance and troubleshooting (knowledge of GPFS is a major plus);
• Operating Systems configuration/ troubleshooting (VMware and Linux (RHEL/ SLES);
• Storage Knowledge (either development work or installation);
• Networking (Ethernet) - would be a plus;
• Good communication skills, both written and verbal;
• Bachelor Degree/College Diploma;
• At least 1 years experience in Knowledge of Complete data center and networking (Ethernet);
• At least 2 years experience in storage troubleshooting/ problem analysis skill (GPFS knowledge is a plus).

Project Description:

Solutions/Technical Support Engineer in the support of various external client sites throughout the US and globally, to provide in-depth expertise in on SAP HANA Appliance based solutions.

Primarily support all SAP HANA solutions including understanding of Client's systems.
Must be able to perform technical L1, L2 and L3 troubleshooting to determine root cause of software or hardware issues. Must have knowledge in Servers debug; interact with Ethernet switches, configuring ports setting. Understanding of DHCP, DNS, TFTP, FTP and other related protocols, Raid controllers and Ethernet switches.

Responsibilities:

• Can perform analysis and diagnosis of system and storage issues;
• Reviews and provides recommendations on system and storage designs;
• Sets up simulated system and storage in test labs to resolve all levels of complex problems and interoperability issues;
• Modifies and reconfigures components within the solutions to meet Customer's business needs and requirements;
• Leverages and contributes to local as well as Virtual Teams;
• S/HANA/Hardware) to facilitate fast response to customer issues;
• Always contributes on process improvements;
• Can provide onsite as well as remote design, deployment or maintenance support;
• Can perform analysis and provides recommendations on problems. Collaborate with other departments to lead those recommendations;
• Documents product related technical tips and other documentation including detailed test plan for complex deployments.

What we offer:

• An interesting job in one of the largest IT companies;
• Challenging & professional work environment within an international team;
• Competitive salary and opportunities for professional development;
• Various in house training & webinars;
• Internal programs for professional development – mobility within the company’s projects;
• Wellness & Sport Center Discounts;
• Health Management Program;
• Sport Competitions, Social Activities and Community Projects;
• Relocation Package;
• Flexible Working Time.