Services Reservations Executive with French and English

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Angajator: Temps
Domeniu:
  • Altele
  • Customer support - Client service
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 09.08.2017
    Remote work: On-site
    Scurta descriere a companiei

    Temps is the leading company providing integrated HR services and workforce solutions for white collars professionals. Founded in 2011 as part of an IT group, historically we build our core expertise for the IT&C sector. Temps capitalized the market knowledge and expended its expertise to expanding industry sectors. The company has been growing out of passion for an outstanding performance for both candidates and clients. We continuously invest in technology and process digitalization as key components for a flexible and effective service.

    What differentiates us is what makes us stronger as a team. Values are what keeps us together and define us In our efforts to achieve goals, honor commitment and create a great service experience.

    Find your next career opportunity in our list of open positions. If you’re an experienced professional, that’s wonderful. If not, that’s still ok, as long as you have enthusiasm and drive. For us, it’s not about years, it’s about attitude.

    Cerinte

    - Previous experience in tourism or customer care will be considered as valuable asset;
    - Excellent oral and written communication skills;
    - Customer oriented approach;
    - Results focusing and proven ability to meet tight deadlines;
    - Attention to details;
    - Analytic skills;
    - Team player;
    - Fast learner and willing to professionally develop on a long term within our young and dynamic team;
    - Flexible and open to change and challenges;
    - Positive and friendly attitude;
    - English and French language — advanced level;
    - Proficient usage of Ms Office, Outlook.

    Responsabilitati

    - Action all booking requests, cancellations and amendments quickly, efficiently and accurately.
    - Input confirmations and update relevant systems.
    - Where first choice service is not available, select and offer the best alternative according to relevant criteria.
    - Develop good working relationships with Suppliers
    - Co-ordinate with Suppliers and Internal departments to resolve accounts queries and other discrepancies.
    - Monitor booking situation of services and highlight to management any potential issues.
    - Assist members of the Service Reservation Team and other departments as and when workload dictates.
    - Keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines.
    - Process prepayments if and when required
    - Maximize profits whenever possible by requesting special budgets.

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