Tehnician After Sales - Bucuresti

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Angajator: eMAG
Domeniu:
  • Achizitii - Logistica - Aprovizionare
  • Internet - eCommerce
  • IT Hardware
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 20.04.2017
    Remote work: On-site
    Scurta descriere a companiei

    Grow Faster.

    We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We grew very fast and we are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results.

    At eMAG, a set of strong principles guide our daily work: we understand the client, we think like a successful entrepreneur, we make decisions supported by data, we assess the impact of our projects, we act responsibly, we support each other and we grow with the business. They define us and help us become the favorite shopping destination for our clients.

    Almost 6000 people are working now in eMAG. We strongly believe in people development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to make sure that you’ll have the most talented colleagues, as well as the proper environment to grow and achieve great results, to become what you desire on a personal and professional level.

    Cerinte

    Experienta de minim 6 luni intr-un post similar;
    Minim studii medii;
    Nivel minim de cunoastere a pachetului office;
    Limbaj tehnic;
    bune cunostinte tehnice hardware si software;
    Cunostinte minime de operare PC: Office Word, Excel;
    Limba engleza nivel mediu.

    Responsabilitati

    Verifica si testeaza produsele achizitionate de clienti, utilizand instrumentele din dotarea bancului de probe si conform instructiunilor de lucru in vigoare;
    Completeaza certificatul de garantie pentru fiecare produs testat;
    Ofera informatii clientilor cu privire la serviciile de garantie si post garantie oferite de catre firma/furnizori/producatori;
    Ofera clientului al cariu produs il testeaza informatii de natura tehnica;
    Identifica produsele defecte (DOA) si anunta personalul responsabil cu solutionarea problemei.

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