Technical Servers support with Russian

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Angajator: Genpact
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 19.07.2017
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    Advanced knowledge of Russian & English languages

    Technical / relevant domain studies

    Minimum of 1 year relevant experience in Technical support / Customer Support

    Solid knowledge of servers / hardware


    Troubleshooting issues with servers including software compatibility
    Diagnostics and configuration of processor technology, high level familiarity required on: memory technology, DDr3/4, remote management, diagnostics tools, firmware updates and other server related concepts.
    Working with server management applications, SOL (serial over LAN)
    Managing server virtualization and terminal concept understanding, physical to virtual migration of application
    Server chassis design and integration
    RAID (SATA and SAS) configuration and troubleshooting
    Install and configure server boards in pedestal and rack environments
    Escalation management