Technical Servers support with Russian
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Genpact (NYSE: G) stands for “generating business impact.” We are a global leader in digitally-powered business process management and services. We architect the Lean DigitalSM enterprise through our patented Smart Enterprise Processes (SEPSM) framework that reimagines our clients’ operating models end-to-end, including the middle and back offices. This creates Intelligent OperationsSM that we help design, transform, and run. The impact on our clients is a high return on transformation investments through growth, efficiency, and business agility. For two decades, first as a General Electric division and later as an independent company, we have been passionately serving our clients.
Today, we generate impact for a few hundred strategic clients, including approximately one-fifth of the Fortune Global 500, and have grown to over 75,000 people in 25 countries, with key offices in New York City. The resulting business process and industry domain expertise and experience running complex operations are a unique heritage and focus that help us drive the best choices across technology, analytics, and organizational design. For additional information, visit www.genpact.com. Follow Genpact on Twitter, Facebook, LinkedIn, and YouTube.
Our Romanian offices are located in Bucharest (Hermes Business Campus, Pipera) and Cluj-Napoca (United Business Center).
Advanced knowledge of Russian & English languages
Technical / relevant domain studies
Minimum of 1 year relevant experience in Technical support / Customer Support
Solid knowledge of servers / hardware
Troubleshooting issues with servers including software compatibility
Diagnostics and configuration of processor technology, high level familiarity required on: memory technology, DDr3/4, remote management, diagnostics tools, firmware updates and other server related concepts.
Working with server management applications, SOL (serial over LAN)
Managing server virtualization and terminal concept understanding, physical to virtual migration of application
Server chassis design and integration
RAID (SATA and SAS) configuration and troubleshooting
Install and configure server boards in pedestal and rack environments